Overview: Electronic medical records (EMR) are designed to improve care, reduce costs, and increase efficiency in a hospital/clinic setting.

Methods: This project studies the implementation of EMR technology in small clinics by:
- examining principles from technology implementation developed by the business and industrial engineering research on change management;
- translating these principles to study the implementation of EMR technology in small clinics; and
- evaluating the validity of various data collection instruments to assess the characteristics of successful EMR technology implementation in small clinics.
Pascale Carayon, PhD
Procter & Gamble Bascom Professor in Total Quality
Department of Industrial and Systems Engineering
Director, Center for Quality and Productivity Improvement
University of Wisconsin-Madison
James Bobula, MA, PhD
Department of Family Medicine and Practice
School of Medicine and Public Health
University of Wisconsin-Madison
Patricia Flatley Brennan, RN, PhD
Lillian S. Moehlman-Bascom Professor of Nursing and Industrial and Systems Engineering
Theme Leader, Living Environments Laboratory
University of Wisconsin-Madison
Ann Schoofs Hundt, PhD
Research Scientist, Associate Director of Education
Center for Quality and Productivity Improvement
University of Wisconsin-Madison
Michael J. Smith
Professor Emeritus
Industrial and Systems Engineering
University of Wisconsin-Madison
Paul D. Smith, MD
Professor, Department of Family Medicine
School of Medicine and Public Health
University of Wisconsin-Madison
2009
Carayon, P., Smith,P., Hundt, A.S., Kuruchittham, V. & Li, Q. (2009). Implementation of an electronic health records system in a small clinic: The viewpoint of clinic staff. Behaviour and Information Technology, 28 (1), 5-20.
2002
Hundt, A.S., Carayon, P., Smith, P.D. & Kuruchittham, V. (2002). A macroergonomic case study assessing electronic medical record implementation in a small clinic. Proceedings of the Human Factors and Ergonomics Society (HFES) 46th Annual Meeting, Baltimore, MD.
2000
Carayon, P. & Smith, P. (2000). Evaluating the human and organizational aspects of Information Technology implementation in a small clinic. Proceedings of the Systems, Social and Internationalization Design Aspects of Human-Computer Interaction, pp. 903-907.