Aerial view of UW Madison College of Engineering Campus Photo: Jeff Miller
Aerial view of UW Madison College of Engineering CampusPhoto: Jeff Miller

The Center for Quality and Productivity Improvement (CQPI) is an interdisciplinary research center in the University of Wisconsin-Madison’s College of Engineering.

Sparked by the international quality revolution, CQPI was developed with a renewed focus on customers and processes. Since its establishment by the late Professors George E.P. Box and William G. Hunter, CQPI has been at the forefront in the development of new techniques for improving the quality of products and processes. Its work applies principles of human factors and systems engineering to improve the quality and safety of work processes, working life, and health care.

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Specific areas of research include:

NEWS

AHRQ HIGHLIGHTS PASCALE CARAYON AND HER HUMAN FACTORS AND SYSTEMS ENGINEERING APPLICATIONS TO IMPROVE PATIENT SAFETY

PASCALE CARAYON AND OTHERS CONTRIBUTE TO A SPECIAL ISSUE OF HEALTH AFFAIRS THAT HIGHLIGHTS CHALLENGES AND POTENTIAL STRATEGIES FOR MAKING HEALTH CARE SAFER IN THE US
AHRQ-funded studies published in the November issue of Health Affairs highlight challenges and potential strategies for making health care safer in the United States. The articles explore a broad range of safety initiatives, including the use of health information technologies to reduce medication errors, emerging efforts to improve diagnoses, and how clinical teams might respond more effectively to surgical complications. Pascale Carayon, Abby Wooldridge (now an assistant professor at the University of Illinois at Urbana-Champaign), Betsy Hose, Megan Salwei, and James Benneyan contributed to this special issue of Health Affairs

November 6th 2018 Health Affairs – Photos by Nathan Mitchell

MAUREEN SMITH & WIHSE DIRECTOR PASCALE CARAYON AWARDED A $2.5 MILLION AHRQ GRANT.
This AHRQ grant, “Engineering Safe Care Journeys for Vulnerable Populations”, is a four-year grant that will create a patient safety passport to support the journey of care for older adults diagnosed with a fall or UTI in the ED.

SEIPS AFFILIATE MICHELLE KELLY AWARDED ICTR CLINICAL AND COMMUNITY OUTCOMES RESEARCH AWARD
Dr. Kelly’s proposed study “Sharing doctors’ notes to improve parent understanding of their hospitalized child’s care plan” builds on her past work addressing EHR use by parents and caregivers of pediatric patients to facilitate communication with clinicians.

PETER HOONAKKER GIVEN BOLLINGER ACADEMIC STAFF DISTINGUISHED ACHIEVEMENT AWARD FOR RESEARCH 
On February 19, 2018, College of Engineering Dean Ian Robertson honored 11 faculty and staff for their exceptional research, teaching and service including Dr. Hoonakker.

PASCALE CARAYON QUOTED IN POLITICO’S MORNING eHEALTH DAILY REPORT
Dr. Carayon was quoted by Politico in their website’s daily report on the intersection of healthcare and technology.  “We need to figure out what [are] the redundancy, error recovery mechanisms that we’re going to use when [a routine] doesn’t exist in a particular context,” said Pascale Carayon during the AHRQ National Web Conference on Reducing Provider Burden through Better Health IT Design, and later quoted by Politico.

PASCALE CARAYON PRESENTED DURING THE AHRQ NATIONAL WEB CONFERENCE ON REDUCING PROVIDER BURDEN THROUGH BETTER HEALTH IT DESIGN
The AHRQ hosted Web conference took place on Thursday, January 25, 2018 from 1:30-3 PM CST. Presenters discussed their research findings around how clinical work is accomplished using electronic health records and how to optimally design key functionalities such as prevention alerts and abnormal results followup. The recording will be available approximately two weeks after the Web conference.

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