Aerial view of UW Madison College of Engineering Campus Photo: Jeff Miller
Aerial view of UW Madison College of Engineering CampusPhoto: Jeff Miller

The Center for Quality and Productivity Improvement (CQPI) is an interdisciplinary research center in the University of Wisconsin-Madison’s College of Engineering.

Sparked by the international quality revolution, CQPI was developed with a renewed focus on customers and processes. Since its establishment by the late Professors George E.P. Box and William G. Hunter, CQPI has been at the forefront in the development of new techniques for improving the quality of products and processes. Its work applies principles of human factors and systems engineering to improve the quality and safety of work processes, working life, and health care.

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Specific areas of research include:

NEWS

PASCALE CARAYON INTERVIEWED BY MILWAUKEE NPR REGARDING NAM REPORT ON CLINICIAN BURNOUT
WUWM 89.7, Milwaukee’s NPR, interviews Pascale Carayon, co-chair of the Committee on Systems Approaches to Improve Patient Care by Supporting Clinician Well-Being, about the recent release of the NAM report, “Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being”.

PASCALE CARAYON INTERVIEWED FOR JAMA VIEWPOINT ON CLINICIAN WELL-BEING
Listen to interview of Pascale Carayon, co-chair of the Committee on Systems Approaches to Improve Patient Care by Supporting Clinician Well-Being and first author of the JAMA viewpoint “Improving Systems to Support Clinician Well-Being as a Means to Promote Better Patient Care”, following the release of the National Academy of Medicine report on “Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being”.

CONGRATULATIONS TO PROFESSOR PASCALE CARAYON FOR RECEIVING THE INAUGURAL LEON AND ELIZABETH JANSSEN PROFESSORSHIP!

MEET CQPI-WIHSE GRADUATE STUDENT BETSY HOSE, HIGHLIGHTED IN ISYE’S FALL NEWSLETTER

CONGRATULATIONS WIHSE GRADUATE STUDENT MEGAN SALWEI FOR PUBLISHING HER FIRST OF MANY FIRST-AUTHOR PAPERS! READ ABOUT ROLE NETWORK ANALYSIS AND TEAM ADAPTION IN THE VTE PROPHYLAXIS PROCESS.

AHRQ HIGHLIGHTS PASCALE CARAYON AND HER HUMAN FACTORS AND SYSTEMS ENGINEERING APPLICATIONS TO IMPROVE PATIENT SAFETY

PASCALE CARAYON AND OTHERS CONTRIBUTE TO A SPECIAL ISSUE OF HEALTH AFFAIRS THAT HIGHLIGHTS CHALLENGES AND POTENTIAL STRATEGIES FOR MAKING HEALTH CARE SAFER IN THE US
AHRQ-funded studies published in the November issue of Health Affairs highlight challenges and potential strategies for making health care safer in the United States. The articles explore a broad range of safety initiatives, including the use of health information technologies to reduce medication errors, emerging efforts to improve diagnoses, and how clinical teams might respond more effectively to surgical complications. Pascale Carayon, Abby Wooldridge (now an assistant professor at the University of Illinois at Urbana-Champaign), Betsy Hose, Megan Salwei, and James Benneyan contributed to this special issue of Health Affairs

November 6th 2018 Health Affairs – Photos by Nathan Mitchell

MAUREEN SMITH & WIHSE DIRECTOR PASCALE CARAYON AWARDED A $2.5 MILLION AHRQ GRANT.
This AHRQ grant, “Engineering Safe Care Journeys for Vulnerable Populations”, is a four-year grant that will create a patient safety passport to support the journey of care for older adults diagnosed with a fall or UTI in the ED.

SEIPS AFFILIATE MICHELLE KELLY AWARDED ICTR CLINICAL AND COMMUNITY OUTCOMES RESEARCH AWARD
Dr. Kelly’s proposed study “Sharing doctors’ notes to improve parent understanding of their hospitalized child’s care plan” builds on her past work addressing EHR use by parents and caregivers of pediatric patients to facilitate communication with clinicians.

PETER HOONAKKER GIVEN BOLLINGER ACADEMIC STAFF DISTINGUISHED ACHIEVEMENT AWARD FOR RESEARCH 
On February 19, 2018, College of Engineering Dean Ian Robertson honored 11 faculty and staff for their exceptional research, teaching and service including Dr. Hoonakker.

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