MyChart Bedside

MyChart Bedside is a new patient portal delivered through an application on an electronic tablet to the bedside of hospitalized patients and/or their designated caregivers. This tool was designed to empower patients and, in turn, improve the quality and safety of care through 3 main functionalities: 1) sharing real-time information, e.g. daily schedule, medications and test results, 2) providing a mechanism to recognize and communicate with the healthcare team, and 3) delivering relevant multi-media patient education. The goal of this study is to evaluate user experience and perceived impact on care of an innovative patient portal, MyChart Bedside, during its first implementation in a pediatric population.

Michelle Kelly, MD
Assistant Professor
School of Medicine and Public Health
University of Wisconsin-Madison

Peter Hoonakker, PhD
Research Scientist, Associate Director of Research
Center for Quality and Productivity Improvement
University of Wisconsin-Madison

Anne Thurber
Research Specialist
School of Medicine and Public Health
University of Wisconsin-Madison

2018

Kelly, M.M., Coller, R., Dean, S., Thurber, A., Hoonakker, P.L.T. (2018). Offering hospitalized patients and families real-time, online access to their inpatient health record: Experiences across a Children’s Hospital” Paper presented at the Pediatric Academic Societies (PAS) 2018 Annual Meeting, May 5 – 8, Toronto, Canada.

Kelly, M.M., Coller, R.J., Hoonakker, P.L.T. (2018). Inpatient portals for hospitalized patients and caregivers: A systematic review. Journal of Hospital Medicine, 13 (6), pp. 405-412. PMID: 29261819

2017

Kelly, M.M., Hoonakker, P.L.T., (2017). Parent experiences using a tablet computer to access their child’s hospital medical record. Paper presented at the PAS 2017 conference, May 7, 2017, San Francisco, CA.

Kelly, M.M., Hoonakker, P.L.T. (2017). Getting on the same page: Opportunities to improve parent-provider communication. Hospital Pediatrics, 7, (9), 562-563. PMCID: PMC5574679

Kelly, M.M., Dean, S.M., Carayon, P., Wetterneck, T.B., Hoonakker, P.L.T. (2017). Healthcare Team Perceptions of a Portal for Parents of Hospitalized Children Before and After Implementation. Applied Clinical Informatics 8 (1), pp. 265-278. PMCID: PMC5373769

Kelly, M.M., Hoonakker, P.L.T. & Dean, S. (2017). Using a patient portal to engage families in pediatric hospital care. JAMIA 24 (1) 153-161. PMID: 27301746

Thurber, A., Hoonakker, P.L.T., Brad D. Ehlenfeldt, B.D., Dean, S.M., Rankin, R.J., Byrne, B.J., Heatley, D.G., Bunton, J.A., Kelly, M.M., (2017). Implementation of a patient portal on a tablet computer across a children’s hospital. Poster presented at the 10th Annual Conference on the Science of Dissemination and Implementation in Health, Washington, DC, Dec 4-6, 2017.

2016

Kelly, M.M., Dean, S.M., Bryne, B., Heatley, D., & Hoonakker, P.L.T. (2016). Improving medication safety through an inpatient portal for families of hospitalized children. In Mollo, V. and Falzon, P. (Ed), Proceedings of the Healthcare Systems Ergonomics and Patient Safety Conference. Toulouse, France, pp. 222-226.

Kelly, M., Hoonakker, P.L.T., Dean, S. (2016). The Impact of a Portal for Parents of Hospitalized Children on Healthcare Team Workflow. Poster presented at the AMIA conference, Chicago, IL, Nov 12-16, 2016.

Kelly, M.M., Hoonakker, P.L.T. & Dean, S. (2016). Using a patient portal to engage families in pediatric hospital care.JAMIA, 14 (1), 153-161. DOI: http://dx.doi:10.1093/jamia/ocw070.

Kelly, M.M., Hoonakker, P.L.T., Bunton, J., & Dean, S. (2016). Using a Patient Portal to Engage Parents in Hospital Care. Presented at the Pediatric Academic Societies (PAS) Meeting, Baltimore, MD, April 30-May 3, 2016.

Kelly, M.M., Hoonakker, P.L.T., Rankin, R. & Dean, S. (2016). A Portal for Families of Hospitalized Children: Healthcare Team Perspectives. Paper presented at the Pediatric Academic Societies (PAS) Meeting, Baltimore, MD, April 30-May 3, 2016.