University of Wisconsin–Madison

Ann Schoofs Hundt – Associate Director for Education

Contact Information 

OLYMPUS DIGITAL CAMERA 3132 Engineering Centers Building
1550 Engineering Drive
Madison, WI 53706
Tel: 608-262-9100
Email: ann.hundt@wisc.edu

Program Affiliations
Center for Quality and Productivity Improvement

Education
B.S., Medical Record Administration, Viterbo College, LaCrosse, Wisconsin
M.S. and Ph.D., Industrial Engineering, UW-Madison

Fields of Interest

  • Systems Engineering in Patient Safety
  • Organizational Behavior and Change


Publications

Carayon, P., Cartmill, R., Hoonakker, P.L.T., Hundt, A.S., Salek, D.,Walker, J., Tomcavage, J. (2016). Collaborative processes of care managers in the detection and recovery of medication errors. In Mollo, V. and Falzon, P. (Ed), Proceedings of the Healthcare Systems Ergonomics and Patient Safety Conference, Toulouse, France, October 5-7, 2016, pp. 87-92.

Hoonakker, P.L.T., Du, S., Hundt, A.S., Stamm, J., Patterson, B., Carayon, P., (2016). Perceived Effectiveness of Clinical Decision Support to Improve VTE Prophylaxis: A Comparison of Physicians, Pharmacists and Nurses. Poster presented at the AMIA conference, Chicago, IL, Nov 12-16, 2016. Poster was nominated for the AMIA Distinguished Poster Awards.

Hoonakker, P.L.T. & Hundt, A.S. (2016). “An interview with Pascale Carayon”. The Joint Commission Journal on Quality and Patient Safety, 42 (6): 243-246.

Hundt, A.S., Hoonakker, P.L.T., Agrawal, V., Stamm, J., Patterson, B. & Carayon, P. (2016). Triggers in VTE Prophylaxis from a Sociotechnical System Perspective. Poster presented at the AMIA conference, Chicago, IL, Nov 12-16, 2016.

Li, Y., Carayon, P., Hundt, A.S., Hoonakker, P.L.T. (2016). Team interactions and health IT use during multidisciplinary rounds in three inpatient services. Proceedings of the HFES conference 2016, Washington DC,  Sep 19-23, 2016, pp. 513-517.

Patterson, B., Otles, E., Hundt, A.S., Hoonakker, P.L.T., & Carayon, P. (2016). Cues for VTE Diagnosis in the Emergency Department: A Sociotechnical Systems Approach for Clinical Decision Support. Poster presented at the AMIA conference, Chicago, IL, Nov 12-16, 2016. Poster was nominated for the AMIA Distinguished Poster Awards.

Holden, R.J., McDougald Scott, A., Hoonakker, P., Hundt, A.S., & Carayon, P. (2015). Data collection challenges in community settings: Insights from two field studies of patients with chronic disease. Quality of Life Research, 24, 1043-1055 PMCID: PMC4342308

Hoonakker, P.L.T., Carayon, P., Cartmill, R.S., Hundt, A.S., Grepo, L., Li, Y., Stamm, J., Wood, K. (2015). Communication Strategies for Venous Thromboembolism Prophylaxis. Paper presented at the ISCOME conference, Montecatini Terme, Italy, June 15-16, 2015.

Carayon, P., Grepo, L., Patterson, B., Li, Y., Hundt, A.S., Cartmill, R.S., Hoonakker, P.L.T., Wood, K. (2015). Role Network Analysis of Venous Thromboembolism (VTE) Diagnosis in the Emergency Department. Paper presented at the ISCOME conference, Montecatini Terme, Italy, June 15-16, 2015.

Carayon, P., Hundt, A.S., Hoonakker, P.L.T., Kianfar, S., Alyousef, B., Salek, D., Cartmill, R., Walker, J.W., Tomcavage, J. (2015). Perceived impact of care managers’ work on patient and clinician outcomes. European Journal for Person Centered Healthcare, 3(2), 158-167.

Holden, R.J., McDougald Scott, A.M., Hundt, A.S., Carayon, P., & Hoonakker, P. (2014). Macroergonomics in the wild: Research challenges in community settings. Proceedings of the 11th International Symposium on Human Factors in Organizational Design and Management (ODAM) Conference, Copenhagen, Denmark. pp.613-614.

Carayon, P., Wetterneck, T.B., Rivera-Rodriguez, A.J., Hundt, A.S., Hoonakker, P., Holden, R., & Gurses, A.P. (2014). Human factors systems approach to healthcare quality and patient safety. Applied Ergonomics, 45 (1), 14-25. PMCID: PMC3795965

Hundt, A.S., Carayon, P., Alyousef, B., Cartmill, R.S., Hoonakker, P., Kianfar, S., Tomcavage, J., Salek, D., Petrucci, J., & Walker, J. (2014). Community ergonomics applied to the implementation of a region-wise care coordination program.Proceedings of the 11th International Symposium on Human Factors in Organizational Design and Management (ODAM)Copenhagen, Denmark. pp. 475-480.

Hoonakker, P., Carayon, P., Hundt, A.S., Cartmill, R.S., & Nathan-Roberts, D. (2014). Challenges of doing research that involves patients. Proceedings of the 11th International Symposium on Human Factors in Organizational Design and Management (ODAM) Conference, Copenhagen, Denmark. pp. 19-24.

Li, Y., Carayon, P, Hundt, A.S., Kianfar, S., Hoonakker, P., Salek, D., & Tomcavage, J. (2014). Levels of strategies used by care managers to deal with health IT-related barriers. Proceedings of the 11th International Symposium on Human Factors in Organizational Design and Management (ODAM) Conference, Copenhagen, Denmark. pp 469-474.

Hoonakker, P.L.T., Carayon, P., Alyousef, B., Cartmill, R.S., Hundt, A.S., Kianfar, S., & Walker, J. (2014). Build it and they will come? Assessment of use, usability, and usefulness of the Keystone Health Information Exchange. Proceedings of the 11th International Symposium on Human Factors in Organizational Design and Management (ODAM) Conference, Copenhagen, Denmark pp. 937-942.

Kianfar, S., Li, Y., Carayon, P., Hundt, A.S., & Hoonakker, P. (2014). Understanding care coordination for chronically ill patients?Paper presented at the Human Factors and Ergonomics (HFES) Society’s 58th Annual Meeting, Chicago, IL.

Hundt, A.S., Adams, J.A., Schmid, J.A., Musser, L.M., Walker, J., Wetterneck, T.B., Douglas, S.V., Paris, B.L., & Carayon, P. (2013). Conducting an efficient proactive risk assessment prior to CPOE implementation in an intensive care unit.International Journal of Medical Informatics, 82 (1), 25-38. PMCID: PMC3430828

Holden, R.J., Carayon, P., Gurses, A.P., Hoonakker, P., Hundt, A.S., Ozok, A.A., & Rivera-Rodriguez, A.J. (2013). SEIPS 2.0: A human factors framework for studying and improving the work of healthcare professionals and patients. Ergonomics, 56 (11), 1669-1686. PMCID: PMC3835697

Carayon, P., Karsh, B-T., Gurses, A.P., Holden, R., Hoonakker, P., Hundt, A.S., Montague, E., Rodriguez, A.J., & Wetterneck, T.B. (2013). Macroergonomics in healthcare quality and patient safety. Review of Human Factors and Ergonomics, 8 (1), 4-54.PMCID: PMC3981462

Hoonakker, P., Carayon, P., Cartmill, R.S., Kern, L., Hundt, A.S., Salek, D., Petrucci, J., Tomcavage, J., Topper, J., Hassol, A., & Walker, J. (2013). Inside the black box: What do inpatient case managers do? Paper presented at the Human Factors and Ergonomics Society (HFES) Symposium on Health Care, Baltimore, MD.

Kianfar, S., Carayon, P., Hundt, A.S., Hoonakker, P., Alyousef, B., Tomcavage, J., Salek, D., Petrucci, J., Hassol, A., Walker, J. (2013). Care providers’ perception of care coordination team members. Poster presented at the Human Factors and Ergonomics Society (HFES) Symposium on Health Care, Baltimore, MD.

Hoonakker, P., Alyousef, B., Kianfar, S., Carayon, P. Cartmill, R.S., Hassol, Hundt, A.S., Ladd, I., Yule, C., Chaundy, K., Honicker, M., Younkin, J., & Walker, J. (2013). Assessment of use, usability, and clinicians’ satisfaction with the Keystone Health Information Exchange. Poster presented at the Human Factors and Ergonomics Society (HFES) Symposium on Health Care, Baltimore, MD.

Carayon, P., Kianfar, S., Hundt, A.S., Tomcavage, J., Salek, D., Petrucci, J., Hoonakker, P., Alyousef, B., Walker, J. (2013). Health IT-related obstacles and facilitators in coordinating care for patients with chronic illness: A longitudinal study. Paper presented at the 11th International Conference on Naturalistic Decision Making, Marseille, France

Alyousef, B., Carayon, P., Hoonakker, P., Hundt, A.S., Cartmill, R.S., Tomcavage, J., Hassol, A., Chaundy, K., Younkin, J., & Walker, J. (2012). Care managers’ challenges in using multiple health IT applications. Proceedings of the Human Factors and Ergonomics Society (HFES) 56th Annual Meeting, Boston, MA. pp. 1748-1752.

Carayon, P., Alyousef, B., Hoonakker, P., Hundt, A.S., Cartmill, R.S., Tomcavage, J., Hassol, A., Chaundy, K., Larson, S., Younkin, J. & Walker J. (2012). Challenges to care coordination posed by the use of multiple health IT applications. Work,41 (2), 4468-4473. PMID: 22317409

Hundt, A.S. (2012). Organizational learning in health care. In Carayon (Ed.). Handbook of Human Factors and Ergonomics in Patient Safety, (2 ed., pp. 97-108). CRC Press: Boca Raton, FL.

Carayon, P., Alvarado, C., & Hundt, A.S. (2012). Work system design in health care. In Carayon (Ed.). Handbook of Human Factors and Ergonomics in Health Care and Patient Safety. (2nd ed. pp. 65-79). CRC Press: Boca Raton, FL.

Carayon, P., Cartmill, R.S., Hoonakker, P., Hundt, A.S., Karsh, B.-T., Krueger, D., et al. (2012). Human factor analysis of workflow in health information technology implementation. In Carayon (Ed.). Handbook of Human Factors and Ergonomics in Patient Safety, (2 ed., pp. 507-521). CRC Press: Boca Raton, FL.

Hundt, A.S., Carayon, P., Hoonakker, P., Cartmill, R.S., Den Herder, R., Topper, J., Younkin, J., & Walker, J. (2012). Organizational learning in a large-scale complex health IT project. Proceedings of the Human Factors and Ergonomics Society (HFES) Annual Meeting, Boston, MA. pp. 1288-1292.

Carayon, P., Hoonakker, P., Tomcavage, J., Salek, D., Hassol, A., Cartmill, R.S., Hundt, A.S., Ladd, I., Yule, C., Younkin, J., Chaundy, K., & Walker J. (2012). Case managers’ acceptance of health IT applications. Poster presented at the American Medical Informatics Association Meeting.

Carayon, P., Cartmill, R.S., Blosky, M.A., Brown, R., Hackenberg, M., Hoonakker, P., Hundt, A.S., Norfolk, E., Wetterneck, T.B. & Walker, J. (2011). ICU nurses’acceptance of electronic health records. Journal of the American Medical Informatics Association, 18 (6), 812-819. PMCID: PMC3197984

Carayon P, Cartmill R, Hoonakker P., Hundt A., Karsh, B.-T., Krueger, D., Snellman, M., Thuemling, T., & Wetterneck, T.B. (2011). Human factors analysis of workflow in health information technology implementation. In Carayon (Ed.). Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, (2 ed., pp. 507-521). CRC Press: Boca Raton, FL.

Carayon, P., Cartmill, R.S., Blosky, M.A., Brown, R., Hackenberg, M., Hoonakker, P., Hundt, A.S., Norfolk, E., Wetterneck, T.B. & Walker, J. (2011). EHR acceptance by ICU physicians and nurses. Proceedings of the Healthcare Ergonomics Systems and Patient Safety (HEPS) Conference, Oviedo, Spain.

Carayon, P., Hundt, A.S., & Wetterneck, T.B. (2010). Nurses’ acceptance of smart IV pump technology. International Journal of Medical Informatics, 79 (6), 401-411. PMCID: PMC2862878

Faye, H., Rivera-Rodriguez, A.J., Karsh, B.-T., Hundt, A.S., Baker, C., & Carayon, P. (2010). Involving ICU nurses in a proactive risk assessment of the medication management process. Joint Commission Journal of Quality and Safety, 36 (8), 376-384.PMCID: PMC3039839

Carayon, P., Faye, H., Hundt, A.S., Karsh, B-T., Wetterneck, T.B. (2010). Patient safety and proactive risk assessment. In Yuehwen (Ed.), Handbook of Healthcare Delivery Systems, 12, (pp. 1-15). Taylor & Francis: London.

Wetterneck, T.B., Hundt, A.S., & Carayon, P. (2009). FMEA team performance in health care: A qualitative analysis of team member perceptions. Journal of Patient Safety, 5 (2), 102-108. PMID: 19920449

Carayon, P., Smith,P., Hundt, A.S., Kuruchittham, V. & Li, Q. (2009). Implementation of an electronic health records system in a small clinic: The viewpoint of clinic staff. Behaviour and Information Technology, 28 (1), 5-20.

Carayon, P., Wetterneck, T.B., Hundt, A.S., Rough, S., & Schroeder, M. (2008). Continuous technology implementation in health care: The case of advanced IV infusion pump technology. In Zink & Klaus (Eds.). Corporate Sustainability as a Challenge for Comprehensive Management. (pp. 139-151). Springer Press: Dordecht, The Netherlands.

Schultz, K., Carayon, P., Hundt, A.S., & Springman, S.R. (2007). Care transitions in the outpatient surgery process: Facilitators and obstacles to information flow and their consequences. Cognition, Technology & Work, 9 (4), 219-231.

Carayon, P., Wetterneck, T.B., Hundt, A.S., Ozkaynak, M., DeSilvey, J., Ludwig, B., Ram, P., & Rough, S.S. (2007). Evaluation of nurse interaction with Bar Code Medication Administration (BCMA) technology in the work environment. Journal of Patient Safety, 3 (1), 34-42.

Carayon, P., Alvarado, C., & Hundt, A.S. (2007). Work design and patient safety. TIES-Theoretical Issues in Ergonomics Science,8 (5), 395-428.

Hundt, A.S. (2007). Organizational learning in health care. In Carayon (Ed.). Handbook of Human Factors and Ergonomics in Health Care and Patient Safety. (pp. 127-138). Lawrence Erlbaum Associates: Mahwah, New Jersey.

Carayon, P., Alvarado, C., & Hundt, A.S. (2007). Work system design in health care. In Carayon (Ed.). Handbook of Human Factors and Ergonomics in Patient Safety, Lawrence Erlbaum Associates: Mahwah, New Jersey.

Carayon, P., Hundt, A.S., Karsh, B-T., Gurses, A.P., Alvarado, C.J., Smith, M., & Brennan, P.F. (2006). Work system design for patient safety: The SEIPS model. Quality and Safety in Health Care, i50-i58. PMCID: PMC2464868

Carayon, P., Hundt, A.S., Alvarado, C., Springman, S.R., & Ayoub, P. (2006). Patient safety in outpatient surgery: The viewpoint of the healthcare providers. Ergonomics, 49 (5-6), 470-485. PMID: 16717005

Wetterneck, T.B., Skibinski, K., Roberts, T.L., Kleppin, S.M., Schroeder, M.E., Enloe, M., Rough, S.S., Hundt, A.S., & Carayon, P. (2006). Using failure mode and effects analysis to plan implementation of smart IV pump technology. American Journal of Health-System Pharmacy, 63 (16), 1528-1538. PMID: 16896081

Li, Q., Douglas, S., Hundt, A.S., & Carayon, P. (2006). A heuristic evaluation of a computerized provider order entry (CPOE) technology. Proceedings of the IEA 2006 Congress, Elsevier Ltd.: London.

Hundt, A.S., Carayon, P., & Wetterneck, T.B. (2006). HRO characteristics as demonstrated through implementation of a smart IV pump. In Pikaar, Koningsveld, & Seffels (Eds.). Proceedings of the IEA 2006 Congress, Maastricht, The Netherlands, Elsevier Ltd.: London.

Wetterneck, T.B., Carayon, P., Hundt, A.S., & Kraus, S. (2006). Nurses’ perception of smart IV pump technology characteristics and quality of working life. Paper presented at the IEA 2006 Congress, Maastricht, The Netherlands.

Hundt, A.S., Carayon, P., Springman, S.R., Smith, M., Florek, K., Sheth, R. & Dorshort, M. (2005). Outpatient surgery and patient safety – The patient’s voice. In Henriksen, Battles, Marks, & Lewin (Eds.). Advances in Patient Safety: From Research to Implementation, AHRQ Publication. PMID: 21250022

Carayon, P., Hundt, A.S., Alvarado, C.J., Springman, S., Borgsdorf, A., & Jenkins, L. (2005). Implementing a systems engineering intervention for improving safety in outpatient surgeries in advances in patient safety. In Henriksen, Battles, Marks, & Lewin (Eds.). Advances in Patient Safety: From Research to Implementation, AHRQ Publication. PMID: 21249998

Carayon, P., Alvarado, C. J., Hundt, A.S., Springman, S., Borgsdorf, A., & Hoonakker, P. (2005). An employee questionnaire for assessing patient safety in outpatient surgery. In Henrikson, Battles, Marks, & Lewin (Eds.). Advances in Patient Safety: From Research to Implementation, AHRQ Publication. PMID: 21250041

Carayon, P., Wetterneck, T.B., Hundt, A.S., Ozkaynak, M., Ram, P., DeSilvey, J., Hicks, B., Roberts, T., Enloe, M., Sheth, R., & Sobande, S. (2005). Observing nurse interaction with infusion pump technologies. In Henrikson, Battles, Marks, & Lewin (Eds.). Advances in Patient Safety: From Research to Implementation. AHRQ Publication. PMID: 21249836

Carayon, P., Gurses, A., Hundt, A.S., Ayoub, P., & Alvarado, C.J. (2005). Performance obstacles and facilitators of healthcare providers. In Korunka & Hoffman, (Eds.). Organization Psychology and Health Care, (vol. 4. Peiro and Schaufeli), Hampp Publishers: Munich.

Hundt, A. S., Carayon, P., Wetterneck, T. B., Love, T., Haack, B., Schroeder, M. & Enloe, M. (2005). Evaluating design changes of a smart IV pump. In Tartaglia, Bagnara, Bellandi, & Albolino, (Eds.). Proceedings of the International Healthcare Systems, Ergonomics, and Patient Safety (HEPS) Conference, Florence, Italy. Taylor & Francis: London.

Schultz, K., Carayon, P., & Hundt, A.S. (2005). Patient care process and information flow in outpatient surgery. Proceedings of the Human Factors and Ergonomics Society (HFES) 49th Annual Meeting, Orlando, FL.

Wetterneck, T.B., Carayon, P., Sobande, F., & Hundt, A.S. (2005). Technology characteristics predicting end user acceptance of SMArT intravenous infusion pumps. Proceedings of the Human Factors and Ergonomics Society (HFES) 49th Annual Meeting, Orlando, FL.

Schultz, K., Carayon, P., & Hundt, A.S. (2005). A macroergonomic framework of awareness in transitions of care: Application to the preoperative surgery process. Human Factors in Organizational Design and Management – VIII.

Carayon, P., Wetterneck, T. B., Hundt, A. S., Enloe, M., Love, T., Rough, S., & Schroeder, M. (2005). Continuous technology implementation in health care: The case of advanced IV infusion pump technology. Paper presented at the 11th International Conference on Human-Computer Interaction, Las Vegas, NV.

Wetterneck, T. B., Brown, R. L., Carayon, P., Kleppin, S., Hundt, A.S. & Ozkaynak, M. (2005). End-user response to intravenous infusion pump medication dosing alerts: An analysis of user-interface events. Paper presented at the Healthcare Systems Ergonomics and Patients Safety (HEPS) Conference, Florence, Italy.

Carayon, P., Schultz, K., & Hundt, A.S. (2004). Righting wrong site surgery. Joint Commission Journal of Quality and Safety, 30 (7), 405-410. PMID: 15279505

Carayon, P., Wetterneck, T.B., Hundt, A.S., & Schroeder, M. (2004). Human factors in the design and implementation of patient safety technologies. Proceedings of the 15th ESCTAIC Annual Meeting, Toulouse, France.

Alvarado, C.J., Carayon, P., & Hundt, A.S., (2004). Patient Safety Climate (PSC) in outpatient surgery centers. Proceedings of the Annual Meeting of the Human Factors and Ergonomics Society 48th Annual Meeting, New Orleans, LA.

Carayon, P., Wetterneck, T.B., Hundt, A.S., Ozkaynak, M., Ram, P., DeSilvey, J., Hicks, B., Roberts, T.L., Enloe, M., Sheth, R. & Sobande, S. (2004). Assessing nurse interaction with medication administration technologies: The development of observation methodologies. In Khalid & Yeo (Eds.), Working with Computing Systems. Damai Sciences: Kuala Lumpar.

Hundt, A.S., Carayon, P., Ayoub, P. & Alvarado, C. (2003). Collecting workers’ perceptions of performance obstacles in outpatient surgery. Proceedings of the Human Factors and Ergonomics Society (HFES) 47th Annual Meeting, Denver, CO.

Carayon, P., Alvarado, C.J., Brennan, P., Gurses, A., Hundt, A.S., Karsh, B.-T., & Smith, M. (2003). Work system and patient safety. In Luczak & Zink, Proceedings of the Human Factors in Organizational Design and Management – VII. (pp. 583-588), IEA Press: Santa Monica, CA.

Carayon, P., Bogsdorf, A., Ayoub, P., Hundt, A. & Alvarado, C. (2003). Making a community safer for patients: The development of the Madison Patient Safety Collaborative. Paper presented at the XVth Triennial Congress of the International Ergonomics Association, Seoul, Korea.

Carayon, P., Alvarado, C., Hsieh, Y., & Hundt, A.S. (2003). A macroergonomic approach to patient process analysis: Application in outpatient surgery. Proceedings of the XVth Triennial Congress of the International Ergonomics Association, Seoul, Korea.

Carayon, P., Hundt, A.S., Ayoub, P., Gurses, A., & Alvarado, C. (2003). Performance obstacles and facilitators of healthcare providers. VIIIth European Conference on Organizational Psychology and Health Care, Vienna, Italy.

Carayon, P., Alvarado, C.J., & Hundt, A.S. (2003). Reducing workload and increasing patient safety through work and workspace design. Paper commissioned by the Institute of Medicine Committee on the Work Environment for Nurses and Patient Safety, Center for Quality and Productivity Improvement, University of Wisconsin – Madison.

Hundt, A.S., Carayon, P., Smith, P.D. & Kuruchittham, V. (2002). A macroergonomic case study assessing electronic medical record implementation in a small clinic. Proceedings of the Human Factors and Ergonomics Society (HFES) 46th Annual Meeting, Baltimore, MD.

Gustafson, D., Risberg, L., Gering, D., & Hundt, A.S. (1997). Case studies from the quality improvement support system. Agency for Health Care Policy and Research

Gustafson, D. & Hundt, A.S. (1995). Findings of innovation research applied to quality management principles for health care.Health Care Management Review, 20 (2), 16-33. PMID: 7607882

Booske, B.C., Sainfort, F., & Hundt, A.S. (1995). Eliciting consumer preference for health plans. Health Services Research, 34 (4), 839–854.

Mansfield, A.R. & Hundt, A.S. (1990). Development of an occurrence screen tool to integrate quality assurance and risk management. Essential of hospital risk management, (pp. 75-90). Aspen Publisher: Riverwoods, IL.

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