Aerial view of UW Madison College of Engineering Campus
Photo: Jeff Miller 


 

The Center for Quality and Productivity Improvement (CQPI) is an interdisciplinary research center in the University of Wisconsin-Madison's College of Engineering.

Sparked by the international quality revolution, CQPI was developed with a renewed focus on customers and processes. Since its establishment by the late Professors George E.P. Box and William G. Hunter, CQPI has been at the forefront in the development of new techniques for improving the quality of products and processes. Its work applies principles of human factors and systems engineering to improve the quality and safety of work processes, working life, and health care.

Specific areas of research include:

CQPI and SEIPS in the news and upcoming events

  1. YAQIONG LI RECEIVED THE HFES HEALTH CARE TECHNICAL GROUP BEST STUDENT AWARD (2ND PLACE) AT THE HFES CONFERENCE FOR HER PAPER

  2. BECKER’S HOSPITAL REVIEW AWARDS PASCALE CARAYON FOR HER WORK IN PATIENT SAFETY

    Highlighted in this article are five thoughts on using human factors engineering in healthcare and patient safety from Dr. Carayon.

  3. PASCALE CARAYON RECEIVES THE JOHN M. EISENBERG PATIENT SAFETY QUALITY AWARD

    Pascale Carayon was honored for her passion and far-reaching impact on patient care. She has advanced the field of patient safety and quality using human factors engineering (HFE) concepts and methods, and the Systems Engineering Initiative for Patient Safety (SEIPS) model that grew out of HFE. Through her vision, research and work, Carayon has significantly enhanced the body of knowledge underlying innovative approaches to patient safety and improved patient safety efforts. She has also mentored new leaders in this arena both nationally and internationally.

  4. PASCALE CARAYON PARTICIPATES IN NPSF PANEL REVIEWING STATE OF PATIENT SAFETY

    A multidisciplinary panel organized by the National Patient Safety Foundation and led by Dr. Donald Berwick reviewed the state of patient safety 15 years after the IOM report "To Err is Human". A report of the panel's recommendations was released in early December.

  5. PASCALE CARAYON RECEIVES HUMAN FACTORS AND ERGONOMICS SOCIETY A.R. LAUER SAFETY AWARD

    This represents the first time since the award’s inception that the recipient’s work focuses on healthcare safety.

  6. IOM REPORT "IMPROVING DIAGNOSIS IN HEALTH CARE" INCORPORATES THE SEIPS AND WORK SYSTEM MODELS

    The final report uses the models in better understanding the diagnostic process and work system in which it takes place.

  7. CQPI RESEARCH PRESENTED IN AHRQ REPORT EXAMINING IMPACTS OF PATIENT PORTALS, E-FORMS AND SECURE MESSAGING ON WORKFLOW IN PRIMARY CARE

    A new report from the Agency for Healthcare Research and Quality examines the use of health IT in ambulatory care practices as well as its impact on patient and provider workflow.